To help me become a better worker. To become more patient; watch my voice tone; pause or think before responding; come up with positive options before responding so others won’t take it negatively; better eye contact; slow down and become calmer; not to take things personally – mistakes happen; apologize if I slip up; be a better listener; learn to paraphrase if I don’t understand what is being said; bring positive energy to the office and be the worker God wants me to be.