Podcast: Play in new window | Download (Duration: 3:00 — 4.1MB)
What can you do to create more unity in your workplace—and make it a nicer place to work? I’m examining working well at work—doing what you can to create a better work environment. I already examined the importance of not playing the blame game. Here’s suggestion number two.
Always bring a solution when you present a problem. Anybody can complain and find fault, and there’s plenty of that going on in most work environments. But the person who brings a solution to a problem is very valuable. Before you go into gripe mode, ask yourself, if I were in charge, what would I do to resolve this situation?
Early in my sales career at IBM, I remember my manager telling me, “We don’t have problems at IBM, Mary, we have opportunities.” Now, that may sound very simplistic, but if everyone approached a problem as an opportunity, it would eliminate most of the negative chatter and complaining that is prevalent in many workplaces.
What would you identify as the number one problem where you work—the one thing you would really love to change? Maybe fixing it would increase efficiency or productivity or eliminate headaches or frustration. Identify that one thing and then come up with a solution.
If you can’t come up with a solution, then you have no right to complain about it. Maybe you’re thinking no one would take your suggestion, but have you tried? Have you presented your idea in a constructive way? Many people predict failure before they even try, and of course, those become self-fulfilling prophecies.
The wise in heart are called discerning, and pleasant words promote instruction (Proverbs 16:21).
When you present your solution to a problem, be very discerning about how you say it and make your words pleasant. Please also be aware sometimes a problem is far more involved than you know, and there may be extenuating circumstances of which you have no knowledge.
