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Ever had a new boss who came in with unrealistic demands and expectations? That’s where our friend, Fran, finds herself these days. Since Ben Mason has become their new manager, the whole department has been demoralized.
Fran notices she is praying more now and that’s one good thing this new manager has done for her. She is determined God will help her deal with this with a good attitude and a sense of joy, not fear. Her friend, Louise, is a great help, and together they often pray for the office and each other.
After a few weeks, it becomes obvious Ben’s knowledge of the industry, the competition, and the art of selling is woefully weak. But through all these difficult days, Fran continues to pray for the ability to see Ben the way God does. When she is so exasperated she doesn’t think she can take it another minute, she sees again that Ben is consumed with fear, and he covers it up with bravado.
In a meeting with him, after reviewing a proposal for a new prospect, she says, “Ben, would you like to go with me for this presentation? I think it would be impressive for the prospect to meet the boss, and I’d be glad to have your help.”
He looks at her briefly then turns his eyes away, obviously nervous. “I. . . I, uh. . . I really don’t think I have time, Fran,” he says, and then looks at her almost like a child, “but thanks for asking me.”
“Is there anything else I can do for you, Ben?” Fran asks, trying to give him some word of encouragement. Somehow, he senses her genuine care, and he responds quietly, “Well, if you can tell me how to get these numbers up, that would help. Instead of improving, we’ve actually done worse since I got here. I don’t know what’s happening.”
“Ben,” Fran says, “adjusting to a new place is always a challenge. Don’t be discouraged about the numbers. They’ll improve, I’m sure.”
And before Fran realizes it, Ben is earnestly soliciting her advice. She spends the better part of an hour giving him some help, trying to do so without hurting his pride. She suggests a different approach to the account reps and other motivational things he might do. Finally, he says, “I think you could do this job better than me,” and looks at her with a very humble smile.
“Ben, I know you want to succeed, but you need all of us on your team,” Fran says. “I just want you to know I’m on your team. I’ve been praying for you. And I believe you can succeed here.”
“Praying for me?” Ben is astonished.
“Well, yes,” Fran says, “I believe in prayer, and I talk to the Lord about everything in my life. It really makes a difference.”
She assures Ben she is available to help anytime. After that she and others detect some improvement in Ben’s approach and things seem to get a little better.
Well, if you’re facing a difficult manager, remember Fran’s experience. It may encourage you.
